“I believe a butterfly represents so many seasons of our lives
where we change. Like a butterfly, you come out different and evolve. We want
our clients to leave feeling different, better, confident, educated, and
beautiful.”
– Adrianna Villarreal
By Sandy Lowe | Photo by Lee Ann Baker/LABphotography
Adrianna Villarreal grew up in the
Allen area in a middle-class family without much money for
luxuries. Although she became a mom at fifteen and divorced at
twenty-one, she worked hard, went to college, and saved hard to start her
first business, Medical Practice Solutions. She serves doctors, medical
practices, and healthcare entities, managing the business side of their
practices.
As she
became a successful entrepreneur with multiple businesses, Adrianna began
treating herself to “luxuries” such as facials at various spas and salons.
What she experienced fired her creativity. However, she was disturbed by the
aggressive upselling she saw. She believed the pressure to upsell without
educating the clients and managing their expectations constantly was out of
control. So, she set out to change her corner of the world by starting with
Flirty Girl Lash Studio as the first venture into beauty
services.
Her two Flirty Girl locations are now
becoming Monarch Beauty and Med Spa. Monarch provides a variety of beauty
treatments, including facials, lash extensions, laser hair removal,
injectables, and skin rejuvenation.
She explains the new name this way: “I believe
a butterfly represents so many seasons of our lives where we change. Like a
butterfly, you come out different and evolve. We want our clients to leave
feeling different, better, confident, educated, and
beautiful.”
Adrianna wanted to provide “Golden Rule” care
to her clients, treating them the way she wanted to be treated. She also
wanted to support her staff with respect and opportunities to further their
careers. She considers them partners rather than employees, learning their
names, family situations, hopes, and dreams. One of her interview questions
is often, “If money were not an object, what would you be?” And she wanted to
give back to her community.
Adrianna’s philosophy of beauty services
rests on a desire to enhance natural beauty. She trains her staff to listen
to the client closely, delivering outstanding service while prioritizing the
client’s welfare.
Recently a client requested lash extensions,
and the staff member determined her lash line was not strong enough to
support them. The client was disappointed, but Adrianna explained that they
wanted to take care of her lashes, not destroy them, to make a
sale.
Adrianna pays forward the help she received
as a single mom by giving back to her community. As a single parent, she used
Minnie’s Food Pantry in Plano. She commends them for treating her with
respect and dignity. She and her staff visit three times a year to
volunteer.
She also supports Genesis Women’s Shelter,
donating clothes for women returning to the job market, making educational
presentations to help them succeed, and volunteering onsite several times a
year.
These two organizations, plus Samaritan Inn
receive 5% of the annual profits from all of Adrianna’s
businesses.
While Adrianna works hard to build
businesses, she works equally hard to build relationships with her staff and
clients to create places where trust and loyalty thrive.
We look forward to seeing you at Monarch
Beauty when we open our doors in June 2023.
CONTACT
845 West
Stacy Road, Suite 165
Allen, Texas 75013
