Service First Mortgage

Hometown Lenders With National Capability

Service First Mortgage Hometown Lenders With National Capability

you find a house Sunday night and need to make an offer immediately, you’re
not getting an updated pre-approval letter from a bigger place in time. But
you can text us, and we’re popping open laptops to make things happen at the
speed of business for customers and referral partners.”

– Natalee Davenport

Steve Gamel
| Photos by Dallas McNeal

Natalee Davenport has garnered plenty of
respect throughout her 15-year career as a top-producing loan officer with
Service First Mortgage. This is especially true locally in Rockwall, where
she is known for treating potential homebuyers to a meaningful
know-you-by-name lending experience, thus saving customers from getting
caught up in the impersonal rat race of working with big-box lenders. But
even Natalee will tell you this wouldn’t be possible without a like-minded
team by her side at every turn of the market.

It takes more than one person to deliver
better lending solutions, and that team approach has helped Service First
Mortgage and its clients stay ahead of the game in an industry that has had
its share of challenges in recent years.

“I was a solo loan officer when I started
this branch 15 years ago, but we built it out quickly with a great team. That’s
the biggest differentiator between us and other lenders,” Natalee said. “They
are the cream of the crop and fly that team flag. Many of them have been with
me for a long time, and that matters to our clients.”

We Are
Better Together

Comprised of four top-producing loan officers
and five top-tier support staff, the Rockwall team at Service First Mortgage
ensures you have a seamless mortgage experience and have the right loan to
meet your needs. And they have no bigger cheerleader than Natalee, who won’t
miss an opportunity to brag about them. Her team includes Tim McCoy, a loan
officer who joined in May. Heather Stevenson is another loan officer who has
been with the Rockwall team for nearly nine years. Natalee’s son, Ethan
Davenport, an up-and-comer in the mortgage world with two years of lending
experience, rounds out the loan officers team.

“Most mortgage teams have one or two top
producers. Most of our team is in the Service First Mortgage President’s
Club. I take zero credit for that,” Natalee said. “They love our clients and
work hard to give them the best service and products they

Not to be outdone, operations manager Nick
Depalma has been by Natalee’s side for nearly 14 years. Loan officer
associates Jordan Ward and Ashley Titsworth, loan specialist Cynthia
Stricker, and production associate Shelby Traylor round out a dedicated

“We provide a better lending experience. If
you find a house Sunday night and need to make an offer immediately, you’re
not getting an updated pre-approval letter from a bigger place in time,”
Natalee said. “But you can text us, and we’re popping open laptops to make
things happen at the speed of business for customers and referral


Service First Mortgage is a full-service
local lender with the power of a national company. Established in 1997,
Service First Mortgage was founded by CEO and President Shawn Broussard as a
small mortgage brokerage firm with a hands-on approach to meeting consumer
needs. Fast forward to today, and Service First has full-service mortgage
branches in Texas and Arizona.

Natalee said that commitment to lending
expertise and building relationships locally goes beyond homebuyers to
include larger local real estate teams in Rockwall and giving back to the
community as much as possible.

Natalee LM SFM Ed 23 4797


With over 20
years of experience originating mortgages for families, Natalee Davenport is
passionate about supporting the real estate community, customers, and her
real estate partners. She dedicates her efforts to embracing technology and
continually seeks to improve processes to create the best customer
experience. Natalee is also a leader and prides herself on helping other loan
officers strengthen their work. Her niche in life is helping customers
achieve their home ownership goals and assisting team members to succeed in
serving the community. Whether you buy your first home, refinance your
existing loan, or invest in a property, Natalee can assist you with your
mortgage needs.

Heather LM SFM Ed 27 4838


Heather Stevenson provides a superior customer
experience through tailored mortgage planning, effective communication, and
topnotch service. She also uses an educational approach to help her clients
build wealth through home ownership. Heather and her team have over two
decades of combined mortgage experience and have served more than 800 local
families. Heather has earned President’s Club status eight years in a row and
was recognized in D Magazine, Scotsman Guide, and Social Survey. Her
dedication has garnered over 400 five-star reviews. Heather is an active
volunteer in Rockwall, with over 10 years of service raising

money for scholarships in Aspasians and volunteering with her daughters
through the National Charity League.

Tim LM SFM Ed 25 4824


Tim McCoy is
a loan officer at Service First Mortgage and is passionate about helping
people achieve the dream of homeownership and will guide you through the
process with ease and confidence. He strives to provide the best service and
solutions for his clients — as a result, he’s one of the top-producing loan
originators in North Texas. He has received numerous awards and recognition
for his excellence and professionalism. Tim loves to golf, watch or attend
sporting events, and travel with his wife of 34 years. He also enjoys
spending time with his friends and family and is active in his

Ethan LM SFM Ed 19 4751


Ethan Davenport is an up-and-coming top loan officer
who loves helping people achieve their financial goals. He has been in the
industry for just two years and has quickly earned a reputation for being
reliable and knowledgeable. Ethan is not only a finance aficionado but also a
passionate MMA enthusiast. He is currently in training for his inaugural
fight next year, where he hopes to showcase his skills and determination.
Ethan also has a compassionate side, having rescued and fostered five kittens
before finding them a loving forever home. He enjoys the companionship of his
golden retriever, Shoelace, and cat, Miso.



902 North

Rockwall, Texas 75087

(972) 578-9000
| SFMC.com

The Spotlight HERE on LivingMagazine.net

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