“If
you find a house Sunday night and need to make an offer immediately, you’re
not getting an updated pre-approval letter from a bigger place in time. But
you can text us, and we’re popping open laptops to make things happen at the
speed of business for customers and referral partners.”
– Natalee Davenport
By
Steve Gamel
| Photos by Dallas McNeal
Photography
Natalee Davenport has garnered plenty of
respect throughout her 15-year career as a top-producing loan officer with
Service First Mortgage. This is especially true locally in Rockwall, where
she is known for treating potential homebuyers to a meaningful
know-you-by-name lending experience, thus saving customers from getting
caught up in the impersonal rat race of working with big-box lenders. But
even Natalee will tell you this wouldn’t be possible without a like-minded
team by her side at every turn of the market.
It takes more than one person to deliver
better lending solutions, and that team approach has helped Service First
Mortgage and its clients stay ahead of the game in an industry that has had
its share of challenges in recent years.
“I was a solo loan officer when I started
this branch 15 years ago, but we built it out quickly with a great team. That’s
the biggest differentiator between us and other lenders,” Natalee said. “They
are the cream of the crop and fly that team flag. Many of them have been with
me for a long time, and that matters to our clients.”
We Are
Better Together
Comprised of four top-producing loan officers
and five top-tier support staff, the Rockwall team at Service First Mortgage
ensures you have a seamless mortgage experience and have the right loan to
meet your needs. And they have no bigger cheerleader than Natalee, who won’t
miss an opportunity to brag about them. Her team includes Tim McCoy, a loan
officer who joined in May. Heather Stevenson is another loan officer who has
been with the Rockwall team for nearly nine years. Natalee’s son, Ethan
Davenport, an up-and-comer in the mortgage world with two years of lending
experience, rounds out the loan officers team.
“Most mortgage teams have one or two top
producers. Most of our team is in the Service First Mortgage President’s
Club. I take zero credit for that,” Natalee said. “They love our clients and
work hard to give them the best service and products they
can.”
Not to be outdone, operations manager Nick
Depalma has been by Natalee’s side for nearly 14 years. Loan officer
associates Jordan Ward and Ashley Titsworth, loan specialist Cynthia
Stricker, and production associate Shelby Traylor round out a dedicated
team.
“We provide a better lending experience. If
you find a house Sunday night and need to make an offer immediately, you’re
not getting an updated pre-approval letter from a bigger place in time,”
Natalee said. “But you can text us, and we’re popping open laptops to make
things happen at the speed of business for customers and referral
partners.”
Playing
Big
Service First Mortgage is a full-service
local lender with the power of a national company. Established in 1997,
Service First Mortgage was founded by CEO and President Shawn Broussard as a
small mortgage brokerage firm with a hands-on approach to meeting consumer
needs. Fast forward to today, and Service First has full-service mortgage
branches in Texas and Arizona.
Natalee said that commitment to lending
expertise and building relationships locally goes beyond homebuyers to
include larger local real estate teams in Rockwall and giving back to the
community as much as possible.
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NATALEE
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HEATHER
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TIM MCCOYTim McCoy is |
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ETHAN
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