“When patients go to competitors, their biggest complaints are impersonal service, the length of time they spend in the office, and the lack of attention. It’s like no one cares. We spend time with each patient. We want to hold their hand the entire way.”
By Steve Gamel | Photo by Scott Peek Photography
So many things about Dr. Mark Craig make him the clear choice for patients needing prompt and effective oral surgery care. Yes, it helps that he is the only full-time oral surgeon in McKinney with his own practice, and the fact that he can tackle everything from dental implants to wisdom teeth removal, facial injuries, and reconstructive procedures is yet another feather in his cap. But what sets him apart is longevity, a great team, and a compassionate approach.
“Continuity of care is important, and people in this area take notice,” Dr. Craig said. He’s served the McKinney area for 18 years and has no interest in slowing down anytime soon. “I’d like to think we do what we do in a kinder, gentler fashion where we value face-to-face time, listen to what you have to say, and identify and discuss practical treatment solutions.”
Care That Makes a Difference
From pediatric and teenage patients to adults of all ages, residents continue to choose Dr. Craig because they genuinely feel listened to and valued. They also feel safe, as his office is equipped to take on any procedure comfortably and safely.
Even residents who haven’t visited him yet know his name and where to find him. Dr. Craig has been board certified as an oral and maxillofacial surgeon since 1999, a distinction that sets him apart from most dental professionals. His individualized care includes dental implants, oral pathology, bone and soft-tissue grafting, cosmetic procedures, anesthesia services, and more. So if a painful tooth causes an infection or a child needs their wisdom teeth removed, Dr. Craig can do it. If it’s a severe diagnosis, such as a misaligned jaw or another debilitating condition, Dr. Craig has the knowledge and experience necessary to help.
A Name You Know, Care You Can Depend On
Dr. Craig’s unique approach to patient care can be described as a blend of clinical excellence and a personal style that emphasizes the importance of the doctor-patient relationship. His commitment to providing exceptional care in a safe and pleasant environment has made him a standard-bearer in the world of oral surgery.
“When patients go to competitors, their biggest complaints are impersonal service, the length of time they spend in the office, and the lack of attention. It’s like no one cares,” said Dr. Craig. His practice is often looked to for second opinions after patients have seen someone else. “We spend time with each patient. We want to hold their hand the entire way.”