A History of Excellence | Kyle Angelle, State Farm Insurance

“We are a family of highly skilled individuals
working together to fulfill a community responsibility of giving outstanding
service and also fulfilling our moral obligation of protecting what’s
important to customers so they can focus on accomplishing their life goals.”

– Kyle Angelle, State Farm

By
Sandy
Lowe
| Photos by
Karen
McConaughey

While growing up in Eunice,
Louisiana, Kyle Angelle’s mom worked in the insurance industry. He also had a
close neighbor who was a State Farm agent. While Kyle was intrigued by the
insurance world at a very young age, he didn’t start out in insurance until
he was about eight years into a healthcare career.

After attending college at the University of
Texas Medical Branch for a bachelor’s degree, he graduated from Our Lady of
the Lake University in San Antonio with a master’s in business administration.
He worked at MD Anderson Cancer Center as a manager in the business office
and later became a director for a company which outsourced accounts
receivables for large hospitals all over the United States.

In 2006, Kyle decided to follow his
aspiration of owning his own business, and he opened a State Farm agency in
Pearland. This location quickly became one of the fastest-growing agencies in
the history of the company. Then, in 2015, Kyle decided to expand his team to
the Cypress area by opening a second location to better serve customers on
the north side of Houston. More recently, Kyle added a third office, also in
Cypress, which will celebrate a two-year anniversary in August.

When asked why he chose State Farm, Kyle
responded “When I looked at all the options, State Farm’s people just had a
different level of professionalism, ethics, and passion for helping people.
You could see it. I was also drawn to the financial stability that State Farm
has demonstrated throughout the company’s history and felt that State Farm
would be a company that I could proudly represent for years to come.” State
Farm has been the number one auto insurer in the United States since the
1920s and the number one home insurer since the 1940s. They also lead the
industry in life insurance.

Of the 20,000-plus State Farm agencies
throughout the United States, Kyle’s offices are some of the fastest-growing
in the history of the company. He’s been among the top five agents in the
company for 10 of the 17 years he’s been in business. He has also won
multiple industry-wide awards year after year since starting his agency in
2006. The secret to his success rests on how he chooses to treat
customers.

“I tell my team,” he says, “’Treat every
customer like you would your mother or father.’”

Kyle believes what sets his service apart
from competitors is his stellar team. He is committed to hiring people who
are passionate about helping people. He also makes sure his employees are
fully trained in all the services and products offered so that they can
answer questions and help customers find the products that fit their needs.
Each team member holds insurance licenses. They receive at least 60 hours of
initial training, and all participate in ongoing annual
education.

Kyle understands that there are many
insurance companies and agencies to choose from. He believes customers choose
him because of the service they provide. Customers’ needs come first. Kyle’s
team will meet with potential customers wherever works best for them:
virtually, in the office, or at the customer’s home. Since the team receives
extensive training and mentoring, anyone a customer talks to is well-versed
in all the products and services that State Farm has to
offer.

Kyle’s emphasis on education for his team
connects well with his effort to educate customers. He is not afraid to admit
that insurance is a complicated business and probably one of the top five
household expenses for most families. He also works with many commercial
groups to insure their businesses, which can be even more complicated. He and
his team take whatever time is needed to help customers understand their
preferred product completely.

For example, in the case of auto insurance,
he wants the purchaser to understand exactly what will happen if he or she is
in an accident and at fault. He wants them to understand what all the numbers
on their policy mean. In addition, he takes time to explain which insurance
products he believes are best for each customer given their specific
situation.

In addition to a strong business ethic,
Kyle’s agencies have strong ties to the communities they serve. His team
volunteers at local events and has a passion for giving back. Kyle and his
staff adopt families during the holidays to provide food and gifts for
Thanksgiving and Christmas. They also work with the Houston Food Bank. Here
recently, his agency became a “corporate family member” of Sky High for Kids,
a nonprofit based in Houston and dedicated to ending childhood cancer. Kyle
has a deep connection to the organization due to personal experiences where
both his wife and daughter battled cancer.

When he’s not working or spending time with
Laura, his wife of 21 years, and their three children, Kyle likes to hang out
with friends, play golf, and travel. He’s also very active in his
church.

If you need insurance and want your
experience to be seamless, clear, and honest, call Kyle Angelle State Farm.
He and his team will take care of you like they would their own
family.