Rachel Kronke, CNO

Rachel Kronke, chief nursing officer at the Royse City Emergency Hospital, has established herself as a Leading Woman in a variety of ways. She is double board certified in her field and holds a doctorate in executive nurse leadership from Baylor University. She also leads the competent and capable team at the Royse City Emergency Hospital (RCEH).

“We opened in August 2023 as a micro hospital,” said Rachel, “with eight emergency department beds and four inpatient. We aspire to serve the community in areas where there is not much access to healthcare.”

Rachel, in conjunction with the chief medical officer, facility operations manager, and business development manager, oversees day-to-day operations, facility management, clinical excellence, and delivery of a quality patient experience.

“We provide a concierge level of medicine to our patients,” she explained, “that extends beyond a nice facility and comfortable amenities. We aim to give our patients answers to their questions, so they don’t leave without knowledge of what to do next. This goal is really what drives me and makes us different from other facilities that offer similar services. We never want a patient leaving with more questions than answers.”

Rachel leads her team within the community by ensuring that they support the efforts of first responders, teachers, and other healthcare personnel.

“Without them, we can’t do what we do every day,” she said. “We really focus on recognizing those other community leaders, which is another reason why I love working here.”

Rachel and her team are involved with the college and technology education programs at Royse City ISD as part of their advisory committee helping to steer future leaders toward their goals early on so that they enter college with the knowledge and skill set to make their career path more definitive over time.

“It’s one of the ways we’re giving back,” said Rachel. “We love Royse City. Most everybody who works here lives here. We want to make sure that people who want to make Royse City their home can have employment in their community.”

Rachel’s team is active within both the Royse City and Rockwall Chambers of Commerce, sponsoring several events, including the recent 5K Run and Kid’s Entrepreneur Fair.

“It’s ‘boots on the ground’ marketing,” she said. “If a physician refers someone to us, we call that physician personally to inform them of the outcome of the visit here. It’s one way to ensure we provide seamless care.”

Rachel is quick to highlight RCEH’s 4.7 Google rating, especially having only been open for eight months.

“We have over 300 reviews so far,” she shared. “That’s a lot for being open less than a year, especially when compared to other healthcare facilities. That people have taken time to recognize us on social media has been impactful.”

And if all that weren’t enough, Rachel is a wife of 20 years and a mom to three active kids.