Harborchase of Southlake

Marie Baker and Wendi Webster

More and more families are finding themselves dealing with changes in their loved ones that they’re not sure how to navigate. When a family member starts to have memory challenges numerous questions arise. If you are seeking answers, look to the experts at HarborChase Southlake, where customized care plans, round-the-clock support, and stimulating daily programs create the finest in memory care.

Wendi Webster, Director of Resident Care, and Marie Baker, Director of Memory Care, lead clinical and specialized dementia operations at HarborChase of Southlake. Partnering with an executive team now in at least their fifth year together, they approach modern healthcare through the lens of tenured hospitality, proactive clinical communication, and deep family partnership.

“Beautiful spaces provide the environment, but genuine luxury is defined by the quality of clinical execution inside them,” Wendi says. “True luxury care means clinical support is delivered as bespoke hospitality, not a transactional checklist. Our nurses approach every interaction with the discretion, calm, and attentiveness expected at a world-class hotel — anticipating wellness needs before they evolve into issues.”

Senior communities often face high operational turnover, but that’s not an issue at HarborChase. In fact, the leadership considers staff longevity HarborChase’s greatest competitive advantage. In an industry where management frequently shifts, this entire community leadership team is in at least their fifth consecutive year working together, with many key care associates here since the doors first opened. That continuity means seasoned clinical systems, zero guesswork, and an established team culture.

“We don’t spend our days onboarding new philosophies,” Wendi says. “We spend them delivering seamless, intuitive care.”

True to their commitment to meet the individual needs of each resident, HarborChase offers a pioneering concept to bridge the gap between assisted living and memory care. As a transitional memory care program, The Sound was created for those who would benefit from more specialized care but may not require the full attention or secure environment available in the comprehensive Memory Care program.

The Cove offers a personalized approach to Memory Care, ensuring each resident receives attention that meets and exceeds their wants and needs. Stimulating programs, memory-promoting cuisine, and thoughtfully designed living spaces are all part of HarborChase’s commitment to celebrating every day.

Marie works closely with families to reassure them that their loved one receives the highest level of care. Consistent communication is one way she accomplishes this goal.

“Our guiding standard is that families are never surprised,” Marie says. “Luxury care demands proactive, radical transparency. Families have direct, immediate access to clinical leaders rather than bureaucratic barriers. We continuously educate and apprise families on subtle health evolutions, cognitive shifts, or medication nuances before a question even arises. You are never left wondering; you remain an informed partner in every decision.”

HarborChase was voted Best Of in Living Magazine’s Readers’ Choice awards. When your family needs award-winning care for someone precious to you, you can trust HarborChase.