Natalee Davenport

With more than two decades of mortgage experience and deep roots in a family of real estate professionals, Natalee Davenport has made it her life’s mission to help others achieve the dream of homeownership. As branch manager at Service First Mortgage in Rockwall, she’s built a reputation for turning complicated situations into clear, attainable solutions — always with a warm smile and a can-do spirit.

“I come from a family of real estate professionals, so it’s always been a part of my world,” Natalee says. “I found my niche on the finance side, where I can really help people discover the best path forward.”

Opportunity in Every Step

At her core, Natalee is all about opportunity. She loves finding it, creating it, and sharing it with her clients. Whether you’re a first-time buyer, looking to refinance, or exploring options for a second property, Natalee is the kind of expert who will sit down with you, walk through the details, and make sure you feel confident in your decisions.

“It’s really fulfilling when someone says, ‘No one ever told me about this program,’” Natalee says. “That’s when I know I’ve made a difference.”

Her outstanding track record recently earned her a coveted spot on Scotsman Guide’s 2025 Top Originators list. Natalee was also recognized on the 2025 Top Women Originators list, proving that she’s not just a leader in volume, but a standout among her peers. These national honors highlight the highest-producing and most trusted mortgage professionals in the country.

Natalee leads one of the most successful branches in Service First Mortgage history, holding the all-time company record for both unit volume and total loan volume in a single year. But her greatest pride comes from the relationships she’s built — with her team, her referral partners, and her clients.

“Everyone on our team has a great heart,” she says. “We care deeply about our customers and partners. We’re experienced, we’re creative, and we’re committed to helping people find what works.”

Clients Who Feel the Difference

That dedication hasn’t gone unnoticed. Hundreds of happy clients have left glowing reviews praising Natalee’s knowledge, professionalism, and heart. One shared, “Natalee and her team really went above and beyond with anything we needed. She made purchasing our dream house a reality. I would recommend her to anyone looking for a mortgage.”

Another echoed the same level of gratitude: “Natalee made sure we were informed of all the steps we needed to obtain all that is required from us during the loan process. Natalee supported our dream of owning our first home. She was there up to the last minute.”

Natalee’s unmatched service comes from her genuine desire to guide people through what can often feel like an overwhelming process. She understands that every borrower has a unique situation, and she takes the time to carefully tailor each mortgage plan to match those individual needs. It’s this level of care and precision that sets her apart.

Clients often come to her after working with large banks or builder-affiliated lenders who offer one-size-fits-all solutions. But Natalee’s approach is different. She listens, she educates, and she empowers. Her clients walk away not only with the right mortgage, but also with peace of mind.

A Trusted Name Backed by a Trusted Brand

With access to a wide range of lending solutions and the ability to both underwrite in-house and broker loans when needed, Natalee and her team offer the kind of flexibility and expertise that many lenders simply can’t.

“It’s not just about closing a loan,” she says. “It’s about helping someone build their future. That’s a responsibility I don’t take lightly.”

That sense of responsibility is echoed by the company she represents. Established in 1997, Service First Mortgage was founded by CEO and President Shawn Broussard as a small mortgage brokerage firm with a hands-on approach to meeting the needs of the consumer. Today, it’s a full-service mortgage lending entity that ranks among the top in both production and customer satisfaction across Texas and 11 other states. Service First Mortgage is passionate about enriching the communities it serves and empowering customers with financial knowledge that fosters smart, lifelong financial habits.

Natalee’s values align perfectly with this mission. She brings not only experience and insight, but also a personal touch that clients don’t often find with larger providers. Her deep industry knowledge, paired with the strength and resources of Service First Mortgage, creates a winning combination for anyone navigating the complex world of home loans.

Life Beyond the Office

Outside the office, Natalee leads an equally full life. She’s a proud mom and recently celebrated a new chapter by getting married. Balancing a busy family and a thriving career, she brings the same care and dedication to both. Her ability to connect with clients on a personal level, paired with her relentless drive to deliver excellent results, makes her one of the most trusted professionals in the industry today.

Over the years, Natalee has not only built her own success, but she has helped others build theirs, too. She takes pride in mentoring fellow loan officers, helping them develop their skills and find their own paths in the mortgage world. It’s just one more way she gives back to the community she serves.

If you’re looking for a mortgage professional who will truly go the extra mile, someone who will walk with you every step of the way and make sure you understand all your options, reach out to Natalee at [email protected]. She’d love to help you design the perfect mortgage solution.